Shipping policy

Ordering

Orders may be placed by selecting products from our online store and making a payment through our checkout and payment process.

By submitting an order and making payment, you make an offer to us to purchase the products you have selected.

Payments

Payments may be made using Visa, MasterCard and Paypal. Card payments are processed upon receipt of your orders. A tax invoice is provided as your proof of purchase.

For your protection, all credit card transactions are conducted on a SSL secured site. You must not pay or attempt to pay for orders through any fraudulent or unlawful means.

Please note: all prices in the online store are in Australia Dollars (AUD).

Cancellations

Order may be cancelled prior to the order being shipped. No fees or charges will be applied to such cancellations. However once an order is shipped cancellations will not be accepted.

We may cancel any part of an order, even orders we have accepted, without liability, if the ordered products are unavailable, there is an error in the price or product description on the site or if the order has been placed in breach of these terms and conditions. We will provide reasonable notice if such a cancellation is required.

Delivery

Your order will be delivered by a third-party courier. The time frame in which you will receive your order will be dependant on your location. Delivery to some regional parts of Australia can take longer.

We cannot guarantee delivery at a certain time or date. Our couriers will leave a parcel with out a signature if no one is available.

Please ensure that delivery address and contact information is correct, as we will not be responsible for non-delivery due to incorrect address.

All prices on this website are in Australian dollars inclusive of GST. Freight is charged separately and is calculated and displayed during checkout.

Title and Risk

Liability for product defects and delivery issues remain with us until the product has been delivered.

However once the product has been delivered title and risk falls to the recipient, this includes where delivery is made without a signature or someone to receive delivery.